Frequently asked questions.

We currently ship worldwide.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You are eligible for free shipping if you ordered from the Netherlands, Belgium or Germany.

See Shipping Policy.

The item must be in their original condition and still sealed with the plastic pin due to hygiene regulations. If the pin is broken, we cannot accept the returns. If you are not sure if the item is in correct condition, do not hesitate to contact us at support@sonofjohnlabel.com.

To start the return process, please contact our customer support team at support@sonofjohnlabel.com or through the contact page with your order details and the reason for your return. We’ll guide you through the next steps.

Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).

If you receive a damaged or incorrect item, please contact our customer support team immediately at support@sonofjohnlabel.com or through the contact page. We will resolve the issue promptly.

You can return your boxershorts within 14 days of delivery if you are not completely satisfied. See our full Return and Refund Policy.

To keep your boxers in the best condition, we recommend machine washing them at 30 degrees Celsius. Avoid bleach and fabric softeners to maintain quality.

f you need to change or cancel your order, please contact us as soon as possible at support@sonofjohnlabel.com or though the contact page. We can assist you as long as the order hasn’t been processed for shipping.

Currently, we do not offer gift cards, but stay tuned for future promotions and offerings!

Yes, we are committed to ethical manufacturing practices. Our boxers are produced with high-quality materials and made under fair labor conditions.

We accept a variety of payment methods, including major credit cards and PayPal. Please check our checkout page for the complete list of options.

At the moment, we do not have a loyalty program, but we are working on exciting offers for our customers in the future.

Yes, they are. There has been much research and wide boxers have been proven to increase sperm count. You can find one of the supporting Harvard studies here.

No worries! We're here to help. If your question wasn’t covered in the FAQ, feel free to reach out to our team at support@sonofjohnlabel.com or contact us through the contact page. We’re happy to provide the answers you need! We strive to respond as quickly as possible.